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We welcome all communications and strive to answer as quickly as possible whether you have a question, need help, or want to schedule an appointment. Please get in touch with us or stop by the studio for a chat.
Lew’s Grooming Studio
The Lady Basset Building
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Open 5 Days a Week
Our studio based in Pool, Redruth is open 5 days a week. We do accept walk-in’s for nail trimming & tick removal, for all other services we require a pre-arranged appointment or booking. If you have any questions, please contact us by phone, email or social media.
Bank Holiday hours may vary.
Monday – Friday
8.30am – 5pm
Saturday & Sunday
Frequently Asked Questions
Will my dog stay with you all day?
Most of our appointment slots are between 30 and 90 minutes, depending on the grooming service you choose. We are a 1 to 1 grooming studio, therefore promote drop-off and pick-up is essential.
How do I know your studio is safe?
Our purpose-built grooming studio has a double-door entry door system with full security. We have full HD CCTV throughout the studio, including the grooming and bathing area, providing full transparency and safety assurance. Whilst your dog is waiting to be groomed, they are provided with a comfy bed and freshwater. After the grooming session, and they are waiting for you to collect, your dog will again wait in a comfortable bed with a water supply. We pride ourselves on having a clean, comfortable studio, and we work hard to ensure the grooming areas are sanitized between sessions.
Can my nervous dog still be groomed?
Although not all dogs enjoy grooming, we strive to make it a less frightening experience for them. If your dog is particularly averse to grooming, we can strive to re-sensitize him. We’re prepared to put in the time to make a dog less afraid of the whole process, even if it means a few appointments and some training at home.
At what age should I get my puppy groomed?
We adore puppies! Your puppy is welcome here as soon as he or she has had his or her puppy immunizations; the earlier the better, as we will have more opportunity to ease the puppy into it gradually. When they need a full groom, they can learn about the equipment piece by piece rather than all at once.
My dogs aggressive, can HE still be groomed?
ALL canines are welcome to use our grooming services. We understand that some dogs are a little aggressive, and we try our best to accommodate such personalities at Lews Dog Groomers.
If your dog is aggressive, it’s possible that they’re scared and just need a few trips to the studio to look about and meet the groomers to feel at ease.
We invite you and your dog to come in for a free consultation to determine the best course of action for your dog. There are measures we can utilise, like muzzles, to keep your dog safe while at the studio so that aggressive behaviour is avoided.
Are your groomers qualified?
Lew is the founder & sole 1 on 1 groomer at the studio, with over 8 years in professional dog salons with a level 3 City and Guilds in dog grooming.
FREE CONSULTATION WITH AN EXPERT GROOMER
Lew’s Grooming Studio welcomes dogs of all shapes and sizes.
Every dog is different, and we treat them all with the respect they deserve. We can assist you if your dog is scared and frightened, or if you are unsure about the type of grooming your pet requires.
Please contact us if you’d like to set up a free consultation.
Lew’s Grooming Studio, The Lady Basset Building, Church Road, Pool, Redruth, TR15 3PT